cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Zoom invitees not able to join using link in text or email

Neecy
Newcomer
Newcomer

‎2023-11-18 12:15 PM - last edited on ‎2024-01-12 10:30 AM by Community Moderator | Employee

Each month, I create a new meeting and each month, my invitees can not join via the link that I send to them via text or email. This is quite annoying and wastes a ton of time. This morning, it took over 1/2 hour to get all 8 of us on a call. Why am I paying for such a poor performing app?

Topics:
0 Likes
1 REPLY 1

mulerojames
Explorer
Explorer

‎2023-11-18 02:20 PM

Hi, @Neecy 

Do you have the exact error message or a screenshot of it? We can narrow down the root cause from there, if not, there could be an issue with how the link was pasted or shared which could lead to the link being broken. Is it the same set of participants who usually experience this issue or a vast majority of your invitees?

Cheers!

 

Top