Zoom integration with Momence

HI there

I am an online wellbeing studio and I use Momence to integrate with Zoom.  Zoom automatically sends out the links to class recordings once they have been taught - but for some reason its not happening.  I have approached Momence but they said it's all fine their end - it's zoom's issue.

I can't access chat with a real zoom support person so Im coming here for help!!

Anyone any ideas? its been working for two years - and now it's just stopped - but I don't even know where to begin.

any help much appreciated 

x