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Newcomer
susansalluce
Newcomer
July 18, 2022
Question

Zoom freezing every 20 minutes

  • July 18, 2022
  • 2 replies
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Every 20 minutes, my Zoom meetings freeze. I have the most updated version, I have tested my wifi (very strong), and it is very intrusive as I am doing coaching and counseling sessions.

    2 replies

    J
    Explorer
    JimmyWick
    Explorer
    July 18, 2022

    I faced the same issue few days back. This solution helped me out.
    You can change the video settings in Zoom Client -> Settings -> Video -> Advanced -> Uncheck Receiving Video in the section (Use hardware acceleration for).

     

    Check if this works for you as well.

    Regards,
    Jimmy

    S
    Newcomer
    schultzeworks
    Newcomer
    November 12, 2022

    It sure would be nice if the software coders pre-selected the most stable options to keep the app from crashing. I am running out of settings to experiment with to keep my meetings from crashing.

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