cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Zoom freezing and dropping out

Holly1424
Newcomer
Newcomer

‎2024-04-24 09:42 AM

Have had no issues until about 10 days ago. I use zoom for my psychology sessions so I need it to be reliable. Recently, every time I use it I have found it will freeze and drop out 2-3 times in one hour meeting. Happening every time I use now. I have run a broadband speed test when it drops out and wifi does not seem to be the issue. If I continue my call on same device with Whats app video it works fine. I have tried uninstalling but this has made no difference. Any ideas? I am at the point I need to move to another platform because of this issue. 

Topics:
0 Likes
0 REPLIES 0