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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Zoom down?

Terabyte
Newcomer
Newcomer

Hello there,

 

Is Zoom down today? Do you know when it will be up and running again?

4 REPLIES 4

ChrisO
Specialist
Specialist

There are no reported outages at the moment besides some dial-in issues in some areas. You can view the service status here https://status.zoom.us/. If you are experiencing an outage you should report it to support Submit a request – Zoom Help Center .


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***

We tried this morning and couldn’t get it to work. States involved are Arizona Michigan and Florida. 

dariza
Newcomer
Newcomer

none of our staff can get into Zoom at all.  We are in CA.

 

They just sent out an alert that a subset of users are getting a 502 error and they are investigating.


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***