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Question

Zoom doesn't exit when you press the X icon

Forum|Forum|1 year ago
March 8, 2024
6 replies
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This application DOES NOT close when pressing the X icon in the upper right. You can't exit from the taskbar using the right click menu to close window. Even alt-f4 can't close it. Instead this application is set to automatically disappear into the user's "notification area" so it LOOKS like it's closed, but it stays active in the background.

The "notification area" is the hidden icon tray. Windows users can find this in the lower right hand side of their screen by clicking the ^ icon near the clock.

You have to either sign out from the user menu and then exit OR right click the icon in the "notification area" or hidden icon tray to exit.

This program is predatory to people who don't know their program does not close when the X icon is pressed. It should NEVER automatically hide itself and still run in the background. The process to close the program is unintuitive, not user-friendly, and purposely obfuscates how to close the program. I had to google around to find out there is no solution.

You'll need to go to https://zoom.us/feed to submit feedback since this hasn't been addressed since 2022.

Your admin staff needs to make sure the links they provide users are correct. The feedback links on the original post from @RN52_2 are invalid.

Other

Ray_Harwood

Community Super Champion | Customer

Many applications do this. Adobe, Steam, Discord, VoiceMeeter, OneDrive, DropBox, OBS. Zoom is a true client-server service app, and needs to maintain a presence on the device in order to alert the user for notifications from the server, for most users. It’s highly unlikely Zoom will “fix” this for you. Right-click the Zoom icon and select Exit – that’s your option.

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MoorithAuthor

Newcomer

All of these applications can be set to exit in this manner in settings and will close with alt+F4 and the right click close window command. The persistence of the zoom program and always on top window is extremely frustrating and unwanted.

If this post shows one person how to find where this program was hidden and makes them aware that the program isn't closed when it should have been, it's doing it's job.

Users should know this application does not close except through this multi-step process and that their system resources are still being used.

I'm well aware zoom will likely never "fix" this issue for me. Your disregard and disrespect for users is frustrating on multiple levels.

Ray_Harwood

Community Super Champion | Customer

@Moorith, my purpose here in the Zoom Community as a volunteer customer is to inform people of facts and give them the benefit of my experience, similar to the intent of your post. I have no intent to disregard or disrespect anyone, as you might see by reading the other 3,300 helpful posts I’ve made in the Community in the past 3 years.

P

PaulWC

Newcomer

I totally agree with you. Its extremely frustrating when a program hides itself in the notification area when you try to close it, and it's even more frustrating that zoom does not allow you to turn this behavior off.

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sanjayrath

Newcomer

I right click on the taskbar Zoon icon and choose to "Quit Zoom Workplace" after the obstruction notifications became so bad that I was unable to work at all. I get hundreds of emails, and this spiraled out of control. Does this work for you, I mean choosing Quit Zoom Workplace. But then it still hides after quitting! Shocking behavior - quite a bully
I stand corrected. it does shut down after right click and "Quit Zoom Workplace" ...Sorry Zoom Team

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mymi

Newcomer

These [programs normally have an option in the settings that allows you to close automatically when you click on the "x" unlike Zoom... which doesn't allow you to do such things... I would recommend a button in the settings to close the app fully.

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christie619

Newcomer

I completely agree that this is should not be an application norm. There is a minimize button to minimize an app. If you click on the X, you expect the app to close. The fact that it doesn't allow you to change that behavior is even worse.

Ray_Harwood

Community Super Champion | Customer

It’s true that most apps don’t need to stay active. But many do. Zoom is not “just a meeting app” – it’s a suite of integrated functionality that relies on continued background operation for much of its operation.

You can “quit” Zoom from the task bar any time.

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aqx

Newcomer

Its not you who decide if we don't want to close our program. Maybe we don't need these background operations and integrated functionality but just open our meeting and end it. I will have my legal expert claim for unwantedly loitering on the background even if I ask zoom not to. I hate the zoom app and it is eating my resources and time.

Stop loitering and snooping around.

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