Zoom disconnecting very frequently | Community
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Newcomer
September 16, 2022
Question

Zoom disconnecting very frequently

  • September 16, 2022
  • 5 replies
  • 0 views

My zoom meeting are frequently disconnecting. At that time internet speed is showing very very good. But call and meetings are disconnecting. Plz help 

    5 replies

    Bri
    Community Manager
    Community Manager
    September 16, 2022

    Hi @d2satish ! I'd be glad to help. What type of connection are you using? 

    Newcomer
    October 18, 2022

    Hi--

    I'm taking this opportunity to tag along, as I'm having the same problem.  Internet and computer speeds show as excellent. I'm using a Mac OS 1.13.  This is only happening on my Pro account, not on my husband's free account.  When he used this Pro account, his computer even froze and got weird.

     

     

    Newcomer
    October 18, 2022

    I'm connecting via wifi.

    Newcomer
    November 29, 2022

    I'm having this problem. Almost every meeting in the last week or three has had moments where a disconnection occurs. Sometimes during screen share, other times not. Connected via wired ethernet with fast speeds. The meetings always seem to recover without me having to take steps. sometimes a screen share has to be re-started. Often there's a period of 5 or 10 seconds where participants freeze audio and video. What could be the problem? Help please?

    Newcomer
    February 25, 2023

    I have this issue and it is extremely frustrating.😠

    I've tried over my home network, which is wifi to a router, then wired to T-Mobile 5g gateway.  I thought it may be my T-Mobile connection so I hot-spotted my ATT 5g phone and had the same issues.  I think it's safe to say that it's not my internet connection. Agreed?

    Newcomer
    April 20, 2023

    Same here...meetings are get disconnecting .