Zoom disappears when screenshare starts and stops

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Every time we start or stop a screen share, we have a member who's Zoom disappears and takes her to the computer home screen on her laptop. She has to click on the Zoom icon again to get back to the meeting. this is a fairly new problem that she has encountered. Steps she has tried without success: updating Zoom, Uninstalling & Reinstalling Zoom, trying different browsers including Chrome & Edge.

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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!