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Zoom crashing when joining breakout room

DustyHammer51
Newcomer
Newcomer

Hey

Having an issue when joining breakout rooms - both when manually tryinging to join myself or when the host invites me.

 

It causes the app to essentially freeze, going to a black screen, with a loading icon. I then get stuck between the breakout and main room, and can't access either and have to leave the meeting - but I think also have to force close zoom to get it to actually exit the meeting. 

 

I also know this is happening to a few others. 

 

I am on a Samsung Galaxy S22 Ultra, one UI version 6.1, Android version 14. Zoom version 6.1.7.23563 (updated on August 6th)

 

Any help and advice would be appreciated 

1 REPLY 1

DanisZoom
Newcomer
Newcomer

Hello! 
The same problem is happening with Samsung A55, Android version 14, One UI 6.1 and Zoom updated to 6.1.11.23987. 
Best,