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Zoom crashing when joining breakout room

DustyHammer51
Newcomer
Newcomer

Hey

Having an issue when joining breakout rooms - both when manually tryinging to join myself or when the host invites me.

 

It causes the app to essentially freeze, going to a black screen, with a loading icon. I then get stuck between the breakout and main room, and can't access either and have to leave the meeting - but I think also have to force close zoom to get it to actually exit the meeting. 

 

I also know this is happening to a few others. 

 

I am on a Samsung Galaxy S22 Ultra, one UI version 6.1, Android version 14. Zoom version 6.1.7.23563 (updated on August 6th)

 

Any help and advice would be appreciated 

2 REPLIES 2

DanisZoom
Newcomer
Newcomer

Hello! 
The same problem is happening with Samsung A55, Android version 14, One UI 6.1 and Zoom updated to 6.1.11.23987. 
Best, 

westewart
Newcomer
Newcomer

Same problem on Samsung Flip 6, Android 14, Zoom 6.2.5.25145.