Zoom crashing most times I try to join meetings

Hey @CCORK,

Based on the information provided, your Zoom freezing issues on your new laptop are common problems that can be resolved with several troubleshooting steps:

Recommended Solutions

• Update Zoom to the latest version to ensure you have all bug fixes
• Close unnecessary applications(especially browsers) before joining meetings to free up system resources
• Disable hardware acceleration in Zoom:
  • Go to Settings > Video > Advanced
  • Turn off "Hardware Acceleration"
• Update your graphics drivers and Windows to the latest versions
• Clear Zoom cache in Zoom settings under the Advanced tab
• Restart both Zoom and your laptop regularly

The "leave meeting and join" loop you're experiencing is specifically mentioned as a known issue that can be caused by software glitches, unstable internet, or resource constraints when multiple windows are open.

If you've already tried uninstalling and reinstalling without success, focus on the hardware acceleration setting and closing other applications before meetings, as these are often the most effective solutions for new laptops experiencing these specific symptoms.