Zoom crashes whenever I start my camera | Community
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Newcomer
March 16, 2023
Question

Zoom crashes whenever I start my camera

  • March 16, 2023
  • 1 reply
  • 0 views

Hello there! For some reason whenever I tried to turn on my camera or add a virtual background, Zoom suddenly crashes or goes on not responding since yesterday. I already uninstalled and reinstalled the app but to no avail. This is getting really frustrating since apparently my subscription doesn't include Live Agent support. I am a recruiter and I have a lot of upcoming scheduled interviews so I really need help please ASAP!

    1 reply

    Newcomer
    March 17, 2023

    Restart your computer. If your screen still freezes or Zoom still crashes after a restart, check if the camera works in a Mac app, such as Photo Booth or Facetime. If it works elsewhere, uninstall the Zoom client and reinstall the latest version from our Download Center.

     

    Regards,

    Diana