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Zoom crashes / stops responding on Macbook Pro (16-inch, 2019, 2.6 GHz 6-Core Intel Core i7)

satyakikundu
Newcomer
Newcomer

‎2023-04-04 10:47 PM

I have a MacBook Pro (16-inch, 2019, 2.6 GHz 6-Core Intel Core i7) connected to an external Samsung Monitor.
Using this setup for a zoom meeting results in video frame dropping, audio lag and the overall system becoming slow and sluggish.

The problem goes away when I disconnect my Monitor.

I've checked the activity monitor when the MBP is connected to an external monitor and I see the zoom usage go up as high as 120% of the CPU time and overall system usage to 86%.

I still haven't found a solution to this. Can someone please help?

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1 REPLY 1

NewLeafFamily
Newcomer
Newcomer

‎2023-10-25 02:32 PM

I have this same problem, 8 core i9, 32 GB RAM.  It is becoming unusable to use Zoom with external monitor attached!

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