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Zoom cannot detect a camera only in meetings

DHofmeister
Newcomer
Newcomer

‎2022-10-04 07:43 AM

My camera is working. In zoom settings it works, too, when I am the host of a meeting, but when I enter a meeting I get the message that zoom does not detect the camera. Even when I go into the settings it works, but at the same time it doesn't work in the meeting.

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8 REPLIES 8

bootcamp1212
Explorer
Explorer

‎2022-10-04 08:07 AM

Same i am looking for this.

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ChrisO
Specialist
Specialist

‎2022-10-04 11:48 AM

Hi DHofmeister,

 

It is possible whoever is hosting the meeting has their security settings set to prevent you from using a camera. https://support.zoom.us/hc/en-us/articles/4409500570381-Stopping-all-incoming-video-in-a-meeting-or-...


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***
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DHofmeister
Newcomer
Newcomer
In response to ChrisO

‎2022-10-04 12:47 PM

I have carried out several tests with different accounts of mine to rule out these problems, the problem only occurs with desktop zoom. I always make video calls by phone, because I have not been able to solve the problem on my notebook.

ChrisO
Specialist
Specialist
In response to DHofmeister

‎2022-10-04 01:09 PM

Do you happen to have a Lenovo device?


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***

DHofmeister
Newcomer
Newcomer
In response to ChrisO

‎2022-10-05 01:22 PM

ASUS TUF Gaming A15

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JimIn63376
Newcomer
Newcomer
In response to ChrisO

‎2025-01-18 05:41 AM

I have this problem with my lenovo laptop

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DHofmeister
Newcomer
Newcomer

‎2022-10-23 01:50 PM

Problem still unsolved...

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roxanadavis
Newcomer
Newcomer

‎2023-08-05 04:38 AM

It's a bit of a camera conundrum you've got there. Let's try some quick fixes:

  1. Check other apps and close them if they're using the camera.

  2. Make sure Zoom has camera permission.

  3. Give your device a restart – it might do the trick.

  4. Update Zoom to the latest version.

Hopefully, these tips will make your camera smile again in meetings. If not, Zoom support can lend a hand. Happy video chatting! 📷👍

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