Zoom camera shows me sideways on and does not respond to manual resetting | Community
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Newcomer
FPC
Newcomer
September 28, 2021
Question

Zoom camera shows me sideways on and does not respond to manual resetting

  • September 28, 2021
  • 13 replies
  • 1 view

I am using a Lenovo laptop for zoom meetings.  

It is now shifting my camera image sideways on and does not respond to the manual change either during a meeting or outside of a meeting.  I have tried uninstalling zoom and reinstalling zoom and my IT support has checked my Lenovo laptop and its inbuilt camera and it is updated and all working correctly, except for this issue within zoom.

 

 

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      A
      Newcomer
      AnnaW
      Newcomer
      October 12, 2021

      Yes this is happening to me too. It's a recent thing and now happens every day, no matter how many times I rotate my screen back. If I turn the video off at all, it comes back on sideways and is distracting for everyone in the zoom room.

       

        R
        Community Manager
        rn-zm
        Community Manager
        October 18, 2021

        Hey @FPC, @Bridget2, @mikalos, @AnnaW, and @angerama10, for Zoom Version 5.8.3 we've resolved an issue regarding the camera rotation resetting for each meeting - Windows. You can look into the release notes here https://support.zoom.us/hc/en-us/articles/4411402992653

        M
        Newcomer
        MarilynM2
        Newcomer
        December 1, 2021

        I checked the camera before the zoom meetings, and I looked upright and normal.  But in a zoom meeting last week and today, my camera shows me sideways.  So at least for me, the bug has not been fixed.   I am on a Lenovo laptop.  Windows 10 Pro.  Version 1909.  What do you recommend I do to fix this problem?

        P
        Newcomer
        pamsback1
        Newcomer
        April 21, 2022

        The reply from Rupert was: "Can you please describe what you mean by sideways on - and what "manual change" you have tried?"

        Sideways means the person was sitting upright and the zoom screen show the person and their room on their side). This can also be described as a 90-degree angle.  If you need more description as to what sideways means, please let me know.  

        Note: the computer/monitor camera is positioned correctly and when not on zoom or any website, the computer camera displays the person sitting upright.  Therefore, the zoom website video is in need of adjusting.  That is the question: How to adjust the Zoom website video to display the operator in the upright position.

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