Zoom audio suppressing guitar and voice | Community
Skip to main content
Newcomer
September 28, 2023
Question

Zoom audio suppressing guitar and voice

  • September 28, 2023
  • 3 replies
  • 0 views

I have been using zoom for guitar classes for 3 years. I had the guitar and microphone plugged into an guitar processor which also acts as an audio interface. This was connected to my mac book pro M1 via USB. In zoom the audio interface was selected as mic and speaker. This worked flawlessly for those 3 years. Last week when the classes returned after the summer break i plugged in as usual and zoom is now suppressing the sound of the guitar and voice. Even when i just use the mac microphone and speaker when i test mic i can hear my voice but play the guitar and i will be able to hear the first couple of notes and then its suppressed. The people on the on other end of the line said they couldnt make out what i was saying and the guitar sounded weird. I am fully updated on Mac OS and the zoom app. Nothing has changed. I tried another audio interface and got the same problem. The mac and audio interface work flawlessly in other music apps. Im pulling my hair out at this stage.

3 replies

mdfireAuthor
Newcomer
September 28, 2023

and yes i had selected audio for musicians etc

Newcomer
August 18, 2024

Have you found a solution? The same happens with my Asus laptop.

Community Champion | Customer
August 18, 2024

Hello,

 

Turn off ASUS 2 way noise suppression.

 
https://www.asus.com/support/faq/1044576/ 

 

Regards

If my reply helped, don't forget to click the accept as solution button!

Community Champion | Customer
August 18, 2024

Hello,

 

Make sure your Mac’s noise suppression (Mic mode)  is Standard  or set to wide spectrum.

https://support.apple.com/en-ca/guide/mac-help/mchle82b42f0/mac 

 

Regards

If my reply helped, don't forget to click the accept as solution button!

Newcomer
September 19, 2025

I had the same thing happen with my Surface Pro X. Anyone have any pointers? I was using the tablet's mic and speakers, then the problem started so I forked out the bucks for the interface and all the cables needed. It worked once now suppresses the guitar every time. Im trying to take guitar lessons. It's pretty hard when my instructor can't hear me play. HELP!!!