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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Zoom app

AJ11
Newcomer
Newcomer

‎2023-05-09 05:28 PM

I've been a long time zoom user as a teacher. I set up lessons one-on-one and have since the pandemic. No problems. Used it yesterday, twice, no problems. Today clicked on my zoom app to set up a lesson and got a screen that said set up an account and download Zoom! I have zoom downloaded. Could not reach anyone at customer service. I do have a pro account. I tried to re-set up an account said you already have an account and then said download new version. I don't have Wi-Fi so will have to go tomorrow and use a free Wi-Fi at library. Any advice or hints when I go to library?  Will downloading the new version make a difference? Why could I use it yesterday and not today? Any help or answers I would greatly appreciate! Thank you very very much.

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