Zoom app will not switch audio to Bluetooth

Hey @Hightower take a look into the discussion "How to Connect Bluetooth speaker with zoom?"  and let me know if my suggestions here help you get your Bluetooth speaker connected! 

Zoom está hecho una basura. Es inaceptable que ni si quiera intenten arreglar problemas tan simples

After you have connected your phone through Bluetooth to your speaker, turn the speaker icon on zoom to connect to the Bluetooth also. Then , go to your setting and disconnect original audio. The zoom will work with the speaker. Try and let me know 

I found a fix that worked for me! I went to Apps settings on my Android, selected Zoom, deleted the storage (not just the cache) and then uninstalled the app. Restarted my phone, reinstalled the app and voila! It now works.

Hey @Hightower you have some responses here worth noting and maybe a potential solution, please double-check to see if any of the replies here help resolve your issue, if not, we are more than welcome to further troubleshoot! 

Was a solution to this problem ever found?  I hadn't used Zoom on my Android phone (Pixel 4a 5g running Android 13) for a few months, and when I tried this morning, ran into this issue.  Headphones work fine with all other apps, but sound and mic from Zoom only come from the phone speaker/mic.  There appears to be no button or setting anywhere in the app to redirect the audio output, and the system output is set to send all sound (including calls and media) to the bluetooth device.  Problem happens with multiple different bluetooth devices, all of which work with all other apps.  I tried clearing the Zoom cache and storage (suggested above), uninstalling and reinstalling the Zoom app, re-pairing the bluetooth device while the app was running as well as prior to launching the app (suggested on a related thread), clearing the bluetooth cache and storage (also suggested on a related thread, which had the unfortunate side effect of losing the list of all my previously-paired devices), and rebooting a whole bunch of times before and after each of the above, and the problem still persists.   How does one solve this?  I missed an important meeting this morning because I couldn't be in a place where I could be on the meeting with the sound blasting out of the phone speaker, and I couldn't get any of my devices to pair.  

I do not see any suggestions regarding checking your app permissions--but this is the easiest and quickest fix and the first step in the "trial and error" process. Go to your app setting and confirm that you have the "Nearby Devices" and/or "Music and audio" permission "allowed". Hope this helps!

step 1: go to zooms settings

- if you are using phone it is on the lower right with 3 dots

- if you are using Ipad it is on the left side

step 2:  find the option named "Meetings" and click it.

step 3: find the option named "Use Original Audio" and toggle it on.

step 4: Join the meeting.

step 5: after joining Go to the meeting's setting .

step 6: find the option named "Enable Original Sound" and click it. 

The sound should be working on bluetooth speaker after you follow the steps

ATENCAO. Informo que tenho varias caixas de som Bluetooth de marcas diferentes. JBL, TRONSMART, e outras marcas. Testei usar o Zoom em todas. 

Lamentavelmente o áudio do Zoom só funcionou corretamente nas JBL. Estranho isso. Percebo que não li aqui nenhuma relato mencionando o problema com caixas da marca JBL. Decepção com o Zoom. Preciso de uma explicação.

ATTENTION. Please note that I have several Bluetooth speakers from different brands. JBL, TRONSMART, and other brands. I tested using Zoom in all of them. Unfortunately, the Zoom audio only worked correctly on the JBL. That's strange. I realize that I haven't read any reports here mentioning the problem with JBL brand speakers. Disappointment with Zoom. I need an explanation.