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Zoom app not opening on Windows 10 from any browser

schao
Newcomer
Newcomer

The Zoom desktop app won't open at all on desktop with Windows 10. "Launch Meeting" won't open the app and I am unable to open the app from the start menu. No error message just completely non-responsive.

 

Things I have done:

  1. Restarted the computer multiple times
  2. Checked task manager, but Zoom wasn't running to do a force quit
  3. Completed uninstall and reinstall of Zoom several times
  4. Tried from Chrome, Edge and Firefox
  5. Checked permissions
  6. Cleared caches and temp files
  7. Checked ad blocker settings

 

I'm running out of ideas. Is there something I'm missing?

 

 

2 REPLIES 2

GeorgeBar
Newcomer
Newcomer

Same problem, It all started for me when they released the new update

Tom777
Newcomer
Newcomer

Same here.  I've combed this forum and don't see any answers or responses to the problem.  I have free version so I guess we're on our own.  I've tried an older version and had same problem.  Any other ideas?