Zoom always turn off my screen if my camera covered during meetings. How to stop this? | Community
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Newcomer
August 14, 2022
Question

Zoom always turn off my screen if my camera covered during meetings. How to stop this?

  • August 14, 2022
  • 13 replies
  • 1 view

Hi. Whenever I'm on zoom meeting, I can't even go near my phone camera.

 

This is annoying as sometime I need to type something (question, etc) but I have to put my hand away from camera.

 

I'm not the host, so camera is unnecessary. How do I prevent zoom doing this? 

    13 replies

    Newcomer
    January 29, 2024

    First, SO grateful for all the replies here, even though there's not a FIX for the problem yet. Just knowing the why is helping. 

     

    That being said, oh my goodness is this annoying! Here's some additional info for my specific case, should it help any potential investigations into a fix:

     

    Using a Pixel 8.

    Happens both while using Bluetooth for sound and just regular speaker audio for meetings (when my Bluetooth earbuds die).

     

    I'm brand new to this forum (just found it looking for an explanation of this issue), but do technical issues posted here ever get resolved by Zoom? Wondering if it would be worth it to try and elicit a response on another platform. This proximity sensor issue is a HUGE pain, and something I'm encountering everyday. It's driving me crazy.

    Newcomer
    February 7, 2024

    Hi everyone,

     

    Looks like this issue happens on Google Pixel devices (I am using a Pixel 7).

    Owners of other Android devices with this issue please respond in this thread.

     

    It seems to me that the Zoom team ignores the feedback give here.

    I suggest lowering the Zoom app rating in the Google Play Store to 1 star and describing the issue there.

    I believe this will attract more attention than complaints on this forum, which no one from the Zoom support pays attention to.

     

     

     

    HantuAuthor
    Newcomer
    February 8, 2024

    Yeah nice Idea. I try that alone since the first time I got this problem 2 years back, but somehow, few months after, my review gone

     

    I then put again 1 star, by now I check, it's gone again

    Maybe if there's many do the same, they will finally notice instead of just deleting our 1 star ratings.

    Newcomer
    October 22, 2024

    I have this issue too it's very frustrating. When ever I put my hand over or near the front facing camera on my phone it blacks out the screen.

    I have read elsewhere that it's the proximity sensor turning off the screen in the same way it would when on a phonecall, and the phone is pressed to you ear.