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Newcomer
September 15, 2021
Question

Zoom account multiple device webcam link

  • September 15, 2021
  • 1 reply
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Hi, can I know is the scenario below normal for multiple device of the same account. I have a meeting with a friend logging into his Zoom account using iPad. He was disconnected from the meeting, but then I can see the wife who was logging into the same account using a laptop but she is in another meeting. I can see her clearly which is in another room, another meeting for a brief few seconds.

    1 reply

    Rupert
    Community Champion | Customer
    Community Champion | Customer
    September 17, 2021

    Hi,

     

    It is possible the other user may have "Join different meetings simultaneously on desktop" enabled on their account and inadvertently joined more than meeting at once.  I have seen this happen.

     

    https://support.zoom.us/hc/en-us/articles/360001120743-Joining-different-meetings-simultaneously-on-desktop

     

    Or the user may have "transfer meetings between devices" enabled on their account.

     

    https://support.zoom.us/hc/en-us/articles/4405850501133-Transferring-meetings-and-webinars-between-devices

     

    Hope this helps.

     

    Rupert