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Newcomer
July 23, 2025
Question

Zoom account hacked

  • July 23, 2025
  • 2 replies
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Our zoom account has been hacked. I have spoken to 17 people at zoom over 48 hours on a continuous loop of new tickets, new people, multiple trust and safety report, more tickets. Zoom just close the tickets so I cannot escalate them. I am at a loss of what to do and am now resorting to making this public via every public channel that I can. I am stuck in an eternal loop of hell. Can anyone help?? 

2 replies

robmOz
Explorer
Explorer
July 24, 2025

Ok that sounds pretty frustrating.

 

I would recommend documenting everything and become familiar with the Zoom terms of service found here:

 

https://www.zoom.com/en/trust/terms/

 

Depending on how far you want to take it look into finding a tech lawyer.

 

If my reply helped, don't forget to click the like button! Also, if this solved your problem, please click the accept as solution button.

 

Explorer
October 1, 2025

I'd love to know how to even get through to a person to create a ticket. I think someone hacked embedded code into my account because everyone left my meeting and came back, and the obscenities (pr0n screen share and annotations) continued under a different, known participant.