Zoom Workplace. Calendar/Events is stuck in "Loading your sidebar" in Ubuntu 24.04 LTS | Community
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R
Newcomer
Rostropalido
Newcomer
January 31, 2025
Question

Zoom Workplace. Calendar/Events is stuck in "Loading your sidebar" in Ubuntu 24.04 LTS

  • January 31, 2025
  • 7 replies
  • 5 views

Hi,

 

I have just installed my laptop with Ubuntu 24.04 LTS (with Cinnamon desktop) and when I start the zoom app (6.3.6 version) the all sections in the header are stuck. It's not able to access to the chats either. Only the settings menu is able to access. The Calendar/Events is showing the message "Loading your sidebar".

 

I login using SSO without problems. It works fine with Ubuntu 22.04 but not in Ubuntu 24.04. This seems not to be the problem.

 

I did remove my office365 account in my profile in the zoom website, but the issue is still happening.

 

I have had to downgrade the zoom version to 6.2.3 (2056) and I'm able to access to the chats and calls sections at least, but the main issue is not solved. I'm still not able to access to the calendar/events, mail, whiteboards,... I always get the message "Loading whiteboards", "Loading Apps", "Loading your Mail",.....

 

Could someone help me, please?. It seems to be something related to the integration between Ubuntu 24.04 and Zoom.

 

Is this an already reported and known bug, and does it have a fix yet?

 

Many thanks

    7 replies

    S
    Newcomer
    Sumner1
    Newcomer
    March 6, 2025

    Same here. It is a 24.04 issue. We need a solution or directive.

    V
    Newcomer
    VirtualInsanity
    Newcomer
    March 12, 2025

    Same issue here...

    Stuck with "Loading your sidebar" and on the Docs page stuck with "Loading your docs"

     

    Am new to Linux for desktop use, and am done with Windows.

    If products don't work on Linux I'll simply be picking an alternative.

    MGSR
    Community Manager
    MGSR
    Community Manager
    March 20, 2025

    Hello there,

    I'm sorry for the inconvenience you experienced.

    Kindly update your Zoom App to the latest version 6.4.0 and let us know if this helps or if you need further assistance.

    J
    Newcomer
    JScottWall
    Newcomer
    April 8, 2025

    Ubuntu 20.04, zoom  6.4.3 (827).   Constant "Loading your sidebar",  Video effects (e.g., Blur or background)  freeze video.

    7
    Newcomer
    7814921796
    Newcomer
    July 22, 2025

    KInda seems like Zoom is writing off Ubuntu at this point.

    J
    Newcomer
    john99
    Newcomer
    July 28, 2025

    Still true in Ubuntu 24.04.2 LTS, with Zoom 6.5.6 (3161).

    is there any solution yet?

    M
    Newcomer
    mazen2000
    Newcomer
    September 3, 2025

    same here with ubuntu 24.4 and Zoom 6.5.9 (3723) .. 
    in fact, apart from chat nothing is working (Whiteboad, Notes, Apps,Docs ,Meeting, calendar)

    C
    Newcomer
    cchelak
    Newcomer
    October 16, 2025

    I was running into the same problem and found that finding and installing the drivers that matched my graphics card resolved the issue.

     

    Go to Settings -> System -> About -> System Details. Look for your type of graphics card. Search online to see if that particular graphics card needs special drivers for Ubuntu.

     

    It might not be the solution for everyone, but it is a starting point.

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