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Zoom Video recordings on cloud disappeared from my zoom account

vandana2
Newcomer
Newcomer

I need assistance to retrieve these recordings please 

from Vandana2

1 REPLY 1

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 I suggest you submit a ticket with Zoom support (https://support.zoom.us/hc/en-us/requests/new)  
Regards