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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Zoom Video picture is vertical not horizontal. How do I change it?

Eileen7
Newcomer
Newcomer
 
2 REPLIES 2

WencesUnzueta
Community Champion | Customer
Community Champion | Customer

Hi Eileen7, welcome to Zoom Community.

 

This is usually the case when you record from a mobile device, is that how you recorded it?

Wences

RN
Community Moderator | Employee
Community Moderator | Employee

Hello, @Eileen7  I wanted to follow up on @WencesUnzueta's reply. Do you mind telling us if this was recorded on a mobile device? This will help us understand your experience when recording your meeting. This could also be caused by manually rotating a video on a desktop. Let us know so that we can troubleshoot with you further; otherwise, please mark the response as a solution! Thanks!

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Zoom Community Moderator
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