Zoom Transcripts

[brianfeeney66]

Can i get some input from someone    I am sick and tired of bots and Zoom NOT responding to my tickets.     Honestly how hard is it to respond.      I record Zooms in the Cloud and got to them after I get notification they are available and i CAN NEVER FIND THE TRANSCRIPTS.   please please please please someone tell me why BECAUSE I AM TOO SMALL AN ACCOUNT FOR ZOOM FOR THEM TO RESPOND TO ME     THANKS IN ADVANCED

[Ray_Harwood]

If captions are  enabled, there will be a VTT file there among the other recording files. 

Have you followed the instructions in this Zoom Support article?

https://support.zoom.us/hc/en-us/articles/360060958752-Saving-closed-captions-in-a-meeting