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Zoom Telling me I have to wait 10 minutes to Start New Meeting

Forum|Forum|2 years ago
July 9, 2023
15 replies
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Hello - for the first time ever, I was told I had to wait 10 minutes to start my meeting back up again (I use the free Zoom account). This happened after the 40 minute limit.

Did new rules go into play today for Zoom? (7/9/23)?

If not, how do I avoid this?

Meeting Features

Best answer by CarlaA

Hi everyone!

I understand how frustrating it can be to experience sudden disruptions during your Zoom meetings, especially when it affects your professional commitments. However, I'd like to clarify that the behavior you encountered is not an error message but rather a limitation of the free basic meetings on Zoom.

In order to provide a seamless experience without breaks between meetings, I recommend upgrading to Zoom One Pro. This will allow you to enjoy the flexibility of hosting unlimited back-to-back meetings with no interruptions. I would like to offer you all a special discount of 50% off your first 2 months of Zoom One Pro. Additionally, you'll receive 1 year of unlimited Whiteboard usage on us. Terms apply. Get offer.

Disclaimer:

This offer is only available to new customers purchasing a Pro Monthly Plan Online. This offer is not available to customers with pre-existing discounts. Maximum of 9 Monthly or Annual Licenses per Purchase. This coupon has no cash value and can only be used for up to 9 Pro Monthly or Pro Annual Licenses.

Carla,
Zoom Community Team

S

StaceyT

Newcomer

I just experienced the same thing. Bad form, Zoom.

O

ocher74

Newcomer

Same here I never had this before. today my first time experiencing I am very unhappy with this

Ray_Harwood

Community Super Champion | Customer

This wait time before starting another meeting in Basic accounts has been rolling out for over a month now.

O

ocher74

Newcomer

interesting! I have been going from meeting to meeting with no wait time the past week

Y

YvetteRaven

Newcomer

I would also like to know how to avoid this. I was not warned about this and all of a sudden I have to wait 10 minutes before I have to reconnect. I'm not at all happy about this.

Ray_Harwood

Community Super Champion | Customer

Welcome to the Zoom Community, @YvetteRaven.

The only way to avoid it is to pay for a Zoom License. Zoom does what it can to support Basic (free) accounts, but I'm guessing that the number of people who take undue advantage by staying on Zoom constantly (by logging back on every time their 40 minutes is up) has required them to take some action to discourage or curtail the abuse. Not saying any of you are abusing... but it's a free account you're complaining about.

If a Zoom Basic (free) account isn't giving you what you need, try Google Meet or Amazon Chime.

J

JackieLong11

Newcomer

Can you give me the link to the announcement of this section. So I can report back to my boss

A

Adrianne13

Newcomer

I absolutely hated this!

C

Car47

Newcomer

I'm having this problem since 7-10-23. How did Zoom let you know you had to wait 10 minutes? Did you get through to customer service?

S

StaceyT

Newcomer

There was no notice. When I tried to sign in to my second session, it told me then that there would be a 9 minute wait.

A

Acandy13Author

Newcomer

After the meeting ended after 40 minutes and we went to go back in, it told me I couldn't get back in for another 10 minutes.

T

twchee52

Newcomer

I also face this problem and it was very suddenly without any notice 😥 after 40mins meeting then wait for another 10mins only can rejoin , my boss chop me soon....

CarlaAAnswer

Community Manager

Hi everyone!

I understand how frustrating it can be to experience sudden disruptions during your Zoom meetings, especially when it affects your professional commitments. However, I'd like to clarify that the behavior you encountered is not an error message but rather a limitation of the free basic meetings on Zoom.

In order to provide a seamless experience without breaks between meetings, I recommend upgrading to Zoom One Pro. This will allow you to enjoy the flexibility of hosting unlimited back-to-back meetings with no interruptions. I would like to offer you all a special discount of 50% off your first 2 months of Zoom One Pro. Additionally, you'll receive 1 year of unlimited Whiteboard usage on us. Terms apply. Get offer.

Disclaimer:

This offer is only available to new customers purchasing a Pro Monthly Plan Online. This offer is not available to customers with pre-existing discounts. Maximum of 9 Monthly or Annual Licenses per Purchase. This coupon has no cash value and can only be used for up to 9 Pro Monthly or Pro Annual Licenses.

Carla,
Zoom Community Team

T

toastedfroglegs

Newcomer

i understand you guys just really want to make money but i use zoom once a month for one meeting that sometimes runs over the 40 minutes. i dont need a fancy zoom, i just need something that works and im not going to pay 150$ a year for something i only use once in a while. you need to make a cheaper version for us normal folks.

Ray_Harwood

Community Super Champion | Customer

Welcome to the Zoom Community, @toastedfroglegs.

If a Zoom Basic (free) account isn't giving you what you need, try any of the following:

Microsoft Teams With the "For Home" option, Free has 60 minute limit; Personal at $7/month is 30 hours
BlueJeans Free plan unlimited duration up to 25 participants
Google Meet 60 minute limit for group meetings (3 or more); 24 hours for 1-on-1 meetings
Amazon Chime Check out their Pro plan which is $3 per day used, up to a max of $15/month
Jitsi (I don't think there's a limit)
Webex (50 minutes)
GoToMeeting (40 minutes)
Whereby (up to 45 minutes free, unlimited plan $7/month)