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Celebrate with us2025-04-23 01:42 PM
Why I did not receive a meeting summary although the AI summary is activated?
Solved! Go to Solution.
2025-04-30 06:37 AM
Hey @Monalqadi - This could be for a number of reasons but if I had to guess it is most likely due to the "Automatic Share" settings that are enabled on your account. Some organizations limit this to only internal users or even just the host of the meeting (see screenshot from an account settings perspective).
You can check your own individual settings by logging into zoom.us and then navigating to settings on the left hand section under Personal. There will be a section for Meeting Summary With AI Companion and as long as your organization does not have this setting locked at an account or group level you should be able to edit it for meetings that you personally host.
You can also find information about using meeting summary from the support.zoom.us site > https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058013
2025-04-30 06:37 AM
Hey @Monalqadi - This could be for a number of reasons but if I had to guess it is most likely due to the "Automatic Share" settings that are enabled on your account. Some organizations limit this to only internal users or even just the host of the meeting (see screenshot from an account settings perspective).
You can check your own individual settings by logging into zoom.us and then navigating to settings on the left hand section under Personal. There will be a section for Meeting Summary With AI Companion and as long as your organization does not have this setting locked at an account or group level you should be able to edit it for meetings that you personally host.
You can also find information about using meeting summary from the support.zoom.us site > https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058013