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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Zoom SDK Embedded - Chat & Q&A Disappear After Host Re-login or Page Refresh

zoomisv
Zoom Partner
Zoom Partner

‎2025-04-11 07:02 AM

We're using the Zoom Embedded SDK for our webinar integration. We've observed that when a host or speaker refreshes the page or logs back in during an ongoing webinar, the Chat and Q&A history is lost — both panels appear empty upon rejoining.

Is there a way to persist or retrieve previous Chat and Q&A messages after a re-login or screen refresh? This behavior affects the user experience, especially for hosts and panelists who need to maintain context.

 

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