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Newcomer
October 14, 2021
Question

Zoom Rooms dual monitor layout

  • October 14, 2021
  • 1 reply
  • 2 views

My problem is that the Zoom Rooms client uses both screens of a dual monitor setup to display my shared content. According  to the settings in the web portal, one screen should display the participants instead. Even after changing the settings back and forth and restarting the client nothing changed.

1 reply

ChrisO
Participant
Participant
October 14, 2021

May be a silly question, but is your controller set to use the screens as duplicated instead of extended?

Rupert
Community Champion | Customer
Community Champion | Customer
October 14, 2021

Hi @Chloe_D 

 

I wondered the same thing as @ChrisO 

 

Zoom Rooms being able to display separate content on two screens is reliant on the host computer operating system seeing those displays separately.

 

If the host system has its displays configured as duplicated or mirrored (where they already display the same thing), Zoom Rooms will not be able to treat them separately.

 

If the host system has its displays configured as extended (two separate displays - not mirrored) in the operating system, then Zoom Rooms should be able to treat the displays separately.  

 

Chloe_DAuthor
Newcomer
October 18, 2021

Hi @Chloe_D 

 

Can you post a screenshot of what you see in your Room configuration under https://zoom.us/location > [Your Room] Edit > Displays:

 

Like this...

 

 

 

 


Screenshot-2021-10-18-083129.png