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Newcomer
September 30, 2021
Question

Zoom Recordings

  • September 30, 2021
  • 1 reply
  • 10 views

I can play my zoom recordings inside zoom.us.
But when I have downloaded the recordings(MP4) from zoom it is not working why?

    1 reply

    Rupert
    Community Champion | Customer
    Community Champion | Customer
    September 30, 2021

    Hi @Oby1 

     

    Are you normally able to play downloaded MP4 files?

     

    If you do not normally play MP4 files, it may be that you don not have a default video player for MP4 files.

     

    If you do not have an MP4 player, you could try downloading and installing VLC Player - https://www.videolan.org/vlc/ - this should play MP4 files for you.

     

    If you are normally able to play MP4 files without a problem, please post back here if this seems to a problem just with this Zoom file in particular.

     

    Have you been able to play previous Zoom recordings?

     

    And are you using Windows or Mac?

     

    Rupert