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Zoom Recordings

Oby1
Explorer
Explorer

‎2021-09-30 02:21 AM

I can play my zoom recordings inside zoom.us.
But when I have downloaded the recordings(MP4) from zoom it is not working why?

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1 REPLY 1

Rupert
Community Champion | Customer
Community Champion | Customer

‎2021-09-30 03:25 AM

Hi @Oby1 

 

Are you normally able to play downloaded MP4 files?

 

If you do not normally play MP4 files, it may be that you don not have a default video player for MP4 files.

 

If you do not have an MP4 player, you could try downloading and installing VLC Player - https://www.videolan.org/vlc/ - this should play MP4 files for you.

 

If you are normally able to play MP4 files without a problem, please post back here if this seems to a problem just with this Zoom file in particular.

 

Have you been able to play previous Zoom recordings?

 

And are you using Windows or Mac?

 

Rupert

 

 

 

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