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Zoom Recording (been processing for 24 hours)

Lillian824
Newcomer
Newcomer

‎2022-11-04 09:13 AM

I had an one hour zoom meeting yesterday, and it's the CLOUD RECORDING is still processing after 24 hours. It shows still processing. It usually takes an hour for it to convert. The storage has space for the recording, and I can't get anyone from zoom to help me. What should I do? This is very disappointing. 

 

https://us02web.zoom.us/rec/share/tiARu9YlXBABp6vPR0Rl6cCSmcPnb3bQ96O27yM7hbPq49cQHSdr5s8f303xAiKg.n...

2 REPLIES 2

HeatherMarie
Newcomer
Newcomer

‎2022-11-04 01:40 PM

Same here. Chatbot is useless & chat support is "something went wrong please try again later" - ANYONE AT ZOOM SEEING THIS??

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HeatherMarie
Newcomer
Newcomer

‎2022-11-04 01:50 PM

This was on another post

 https://support.zoom.us/hc/en-us/requests/new

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