cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Zoom Plugin / Outlook Default Issue

Jmbuon1122
Newcomer
Newcomer

Scenario:

An EA is assisting two executives with creating outlook calendar entries with Zoom meetings as a delegate.  The EA was given editing permissions to the two executives calendar and also has their Zoom Delegate access already granted so she can create zoom meetings on their behalf on their calendar.

 

Problem: 

When scheduling a meeting on either of the executive's calendar and adding a Zoom meeting, it defaults to adding the EA's Zoom and not the respective executives Zoom.

 

Prior Experience before issue:

The EA states that when creating a calendar on either executives calendar, then adding a Zoom meeting, it would always default to adding the Zoom entry on the respective executives meeting.  Now it's defaulting to her own Zoom. 

 

Current Workaround:

She needs to manually adjust the zoom delegate each time by going into "Zoom Settings" with the outlook zoom plugin. 

 

How can this be corrected or updated?

1 REPLY 1

fnbo_amdin
Explorer
Explorer

Was there a solution, we are having a similar issue with one of our EA.