Zoom/Outlook Calendar times not Syncing | Community
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Newcomer
ancloud
Newcomer
September 28, 2021
Question

Zoom/Outlook Calendar times not Syncing

  • September 28, 2021
  • 4 replies
  • 1 view

Hello! 

 

I keep having an issue where I create an appointment in Outlook and use the Zoom plugin to provide a link to the appointment, but the time does not translate over to zoom properly.

 

For example, I created an invite for 9/29 at 1PM EST but on Zoom, it shows up as 9/29 at 12AMEST.

 

I have no idea why this keeps happening. It is confusing for my clients because they are seeing 2 different times on the Outlook calendar invite I sent them vs. what Zoom shows and it makes me look unorganized/unprofessional when I'm just trying to use the features. This seems to happen when sending an invite to clients in a different time zone, but sometimes it doesn't happen. Any guidance is helpful. 

 

Thank you! 

 

Ashley

      4 replies

      Rupert
      Community Champion | Customer
      Rupert
      Community Champion | Customer
      September 28, 2021

      Hi @ancloud 

       

      What Time Zone are you in - and what Time Zone do you have set in your Zoom account at https://zoom.us/profile ?

       

       

      G
      Newcomer
      GdlssHthn
      Newcomer
      February 26, 2025

      I tried this solution and verified that my Zoom profile is set properly.  So is Outlook.  I know this is an old thread, but does anyone have another idea?

      Rupert
      Community Champion | Customer
      Rupert
      Community Champion | Customer
      September 29, 2021

      Hi @ancloud 

       

      Did this help you resolve your issue?

       

      Please Mark as Solution if it did - or post back with any further assistance required.

       

      Rupert

      M
      Newcomer
      miklosha
      Newcomer
      February 7, 2022

      Hello,

       

      I am having the exact same problem. My outlook calendar with the Zoom meeting add-on won't successfully link me to the Zoom desktop app (error: invalid meeting ID).

        E
        Newcomer
        ElizabethM13
        Newcomer
        December 1, 2022

        The same issue happens to me too. Both outlook and zoom are set in the same time zone. 

         

        I create a meeting for 8am, my colleagues cannot sign in because it says does not start until 8.30. It happens when they try to sign in but I have not opened the zoom meeting yet. 

         

        But they should be able to "arrive" in the meeting before I open it without any issues. 

         

        Is there a solution??

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