Zoom Mint Client 5.17.5.2543 Memory Leak and Crash on Startup

Forum|Forum|1 year ago
February 13, 2024
3 replies
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Just updated to the newest version of Zoom. When I attempt to start the software, it quickly pegs one of my CPU cores and one of the Zoom processes proceeds to fill my entire available RAM with 20+ GB of random data, before the program crashes without ever starting. I tried uninstalling and reinstalling; I tried uninstalling the client from the website and instead downloading the flatpack version from the Mint software store; both do the same thing.

Other

Best answer by Amayse

Looks like clearing cache can fix this. Follow instructions here:

https://community.zoom.com/t5/Meetings/Zoom-5-17-5-2543-does-not-start-linux-version-on-PC/m-p/166965/highlight/true#M94449

This allowed me to upgrade to the newest version.

R

richienh

Newcomer

Same problem reported at

https://community.zoom.com/t5/Contact-Center/Zoom-5-17-5-2543-does-not-start-linux-version-on-PC/m-p/165946/thread-id/4086

A

AmayseAuthor

Newcomer

Uninstalling and downgrading to the previous version (5.17.1.1840) seems to have corrected the issue. Will probably skip this update and wait for the next one.

A

AmayseAuthorAnswer

Newcomer

Looks like clearing cache can fix this. Follow instructions here:

https://community.zoom.com/t5/Meetings/Zoom-5-17-5-2543-does-not-start-linux-version-on-PC/m-p/166965/highlight/true#M94449

This allowed me to upgrade to the newest version.