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Zoom Meetings is restricted with 40 mins even though I have Pro account

wtr
Newcomer
Newcomer

Under "Account Profile", my account type is described as "Pro (Named Host)". However, when I go to "Profile", the "Zoom Meetings" is described as "Basic" and I cannot schedule meetings more than 40 mins.
As far as I know, I was able to schedule hour-long meetings until November 2024. What can I do to schedule a meeting more than 40 mins?

1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @wtr, thank you for posting to the Zoom Community! I sincerely apologize for the delay in reply.

 

Please review the response from @S_K herePaying for service - getting cut off , as I believe you'll find it helpful.

Let me know if that helps resolve the issue!


Carla (she/her/hers)
Zoom Community Team
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