Zoom Meeting - Registrants Can't Join/Asked to Edit Registration

[mpacct]

We had a number of registrants unable to join a recent Zoom meeting that required registration. We had uploaded a large list of people who were preapproved (via CSV), but all registration questions were in place before we uploaded that list. A significant number were unable to join and/or were asked to edit their registration.

[ExpertswhoJohn]

hi @mpacct 

I often find when I arrange meetings that poeple use a different email to the one that they have used to access zoom.

If they are using a different email in your invite to the one they are using in Zoom, then Zoom will see them as a different person.
In some circumstances, If they are not logged in to zoom, then zoom may see them as a new person

All the best

John

https://www.youtube.com/@boomwithlordzoom