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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Zoom Lagging

MelaniePerry
Newcomer
Newcomer

‎2024-07-31 04:37 AM

Hi

 

I have a zoom pro plan and it is getting untenable.  The picture lags and freezes and is just awful.

I have checked my internet upload and download speeds and they are fine.  I have loads of space on my computer.  It is frustrating me that I don't know what is causing this, and I am paying for a service that is rubbish.  I am now looking for an alternative as I don't want to upgrade my zoom package and it still be c*ap.  

 

Has anyone else had the same problem?  If so did you fix it or leave?

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lancetlc
Zoom Employee
Zoom Employee

‎2024-07-31 09:20 AM

Hey @MelaniePerry,

 

Thank you for your message. We appreciate your feedback. We wanted to ask, have you been experiencing the issue for a while now? Were you running other programs at the time by any chance? 

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