cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Zoom Dump Files

pkulakova
Newcomer
Newcomer

‎2024-02-28 01:58 PM

Hello, recently a user in our organization complained he was not able to login to zoom meeting twice, neither via browser nor desktop app. We utilize Zoom VDI. When I attempted to read .dmp log generated during the time of crash, I was not able to open them. Could you point me to the direction where I can send these logs to in order to collect error codes for further troubleshooting?

Topics:
0 Likes
0 REPLIES 0