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Newcomer
Tmar227
Newcomer
September 27, 2021
Question

Zoom Did Not Record

  • September 27, 2021
  • 1 reply
  • 0 views

My zoom crashed while I was recording a meeting. After the meeting there was no recording. Is it possible to access this? 

    1 reply

    R
    Community Manager
    rn-zm
    Community Manager
    September 30, 2021

    Hey @Tmar227, you can look into the Finding and viewing local recordings if you're having trouble locating the recording. Some of the recording may be there or maybe corrupted. Follow the steps to convert the files. If you're having issues converting a local recording, see our troubleshooting suggestions.

     

    If all else fails and are still unable to convert your recording, I would recommend submitting a ticket.

     

    Hope this helps! 🙂

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