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Newcomer
August 21, 2024
Question

Zoom Date Range feature for viewing meetings

  • August 21, 2024
  • 20 replies
  • 0 views

Need help with viewing all of my scheduled meetings for the rest of the year and can't figure out out to change the Selected Time Frame dates to start from today through the end of the year. I am using Chrome to access Zoom.  See print screen below with the date feature highlighted in yellow - can't get the dates to change effectively from 8/21/2024-12/31/2025. Thank you for your help

20 replies

Newcomer
August 26, 2024

Having the same issue. I have meetings that need manual approval of registrations, and I can't even get to them because the calendar won't change to the range I need. Like others, I would like to NOT have an end date since we have many meetings going into next year. Hoping the more people who reply, the issue will get resolved! 

Newcomer
August 26, 2024

The only thing I can make the date range do is move to a different 30 day range.  It is so time consuming to move one month at a time to see all my future zoom meetings.

Newcomer
August 27, 2024

It looks like this "feature" has a suggested way to change the date range but that there is a BUG in the way provided to change it.  I would submit a ticket but don't know how.  If someone else does, please do so.  I agree with the full string of comments below.  This is a real pain.

Newcomer
August 27, 2024

Ah, found a way to submit a ticket and received this ticket number TS1404820.  I entered the following with a high priority: 

"Zoom recently changed the date range for viewing meetings. It looks like this "feature" has a suggested way to change the date range but that there is a BUG in the way provided to change it. There are a substantial number of entries on this topic in the Zoom Community."

Newcomer
August 27, 2024

just sent a ticket in too. Hopefully they will correct this soon.

Newcomer
August 27, 2024

To all struggling with the new calendar "feature" this is what I got back from the "support ticket" I submitted today:

 

"Hi there,

 

I hope everything is well with you today and I hope you and your family are safe and sound as you receive this email. This is Ron from Zoom Support. First and foremost, I want to thank you for your diligence in managing your account. I appreciate you reaching out because only then will we be able to rectify whatever issues, requests, or confusion there is.

 

I know how important it is for you to seamlessly access your Zoom account's meeting list. I’d be delighted to assist!

 

I'd just like to let you know that the reason behind this change on how you access your meeting list, we enabled a feature that keeps meetings between Zoom and calendar services (Gmail and Outlook) in sync. This feature changed how you review the upcoming meetings in the Zoom web portal. 

 

To further explain this, since Zoom meetings can be started at any time, we built our server to be updated. However, this architecture causes issues with how we sync recurring meetings in 3rd party services like Outlook, Gmail, and Salesforce. To ensure meetings in Zoom matches the correlating events in 3rd party calendar services, we developed a new architecture with a new sync mechanism. Additionally, the biggest gotcha with the new architecture is you can only search for upcoming meetings within a 30 day window. This means that this is how it works now. 

 

To submit product feedback, please refer to our support article titled Sending Feedback to Zoom. This article provides detailed instructions on how to share your feedback directly with us. Your input is invaluable in helping us improve, and we appreciate your time and contribution.

 

Detailed information regarding your inquiry can be found here: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063135

 

Please let us know if you have any questions so we can ensure that you get the best assistance possible. For further inquiries, please feel free to visit our website at https://support.zoom.com.

 

Best regards,

Ron"

Newcomer
August 28, 2024

Thanks for doing this, I just sent feedback to Zoom using the link included. it doesn't fix the problem yet but it relieves some of the frustration of having  nowhere to turn with this. 

Newcomer
August 28, 2024

Having the exact same frustration. It is vital that we be able to access ALL of our future meetings. 
It is horrible enough that any "support team" thought it was a good idea to create such a unnecesary, unhelpful limitation for their customers - but then to not even make the selected date range feature functional?!   
This is just a shocking failure.  
Zoom is literally holding all of our future meetings hostage at this point.  We cannot access them at all. 
All Zoom customers should always be able to access their scheduled events, and access their meeting links & invitations.  
A Sincere Thank you to everyone who is successfully able to make this vital issue known to zoom.  
Support offered me no help whatsoever. 
Instead, they just stood solid in saying "this is the new update" repeatedly. 

Newcomer
August 28, 2024

Hi There

 

I think I have found a solution (that works for me!) so thought I would share.

 

When I set up a recurring scheduled meeting, I could only see the future times if they were on the first two pages of my scheduled meetings.  Which is no good when I want to change meetings in four months time to avoid Xmas day etc.  

 

BUT if I go into one of the meetings that I can see, I can go to "edit" it and then when it offers the chance to "start"/"copy invitation"/"edit" or "delete" there is the option to "see all occurences".

 

If you click on that - you can then edit or delete each occurence seperately.

 

Hope this helps

 

Good luck 

 

 

MGSR
Community Manager
Community Manager
August 30, 2024

Hello there, 

I'm sorry for the inconvenience this has caused and the late response.

Our engineering team is now aware of your feedback and is working to extend the filter's range. 

We do not have an estimated time when it will be extended, but once we have the information, we will be updating the community in this thread.

For now, thank you for your patience and understanding.

Newcomer
September 4, 2024

I want to be rid of the date range altogether. Let's see, open window, scroll to meeting? or spend umpteen steps and clicks looking for the correct meeting? What a horrible "update!" For the first time since I started with Zoom, I am thinking of going elsewhere.

Newcomer
September 20, 2024

Same problem here - I'm only able to see the next 3 months so can't see 2025!  Why on earth have they made this ridiculous change.  Am seriously thinking of using Teams from now on.

Newcomer
September 21, 2024

Please everyone send a support ticket to complain about this.  They did increase the date range from 1 month to 3 but we need to see ALL of our meetings and it is just ridiculous for someone to think this is acceptable!  When I submitted a support ticket they did increase it to 3 months so that does get their attention.  Maybe if a bunch of us complain about the same thing it will get traction.

Newcomer
September 24, 2024
Newcomer
September 30, 2024

We are having the same issue, we book loads of meetings for 2025 and unless you select the specific date prior to creating your new meeting, you cannot see if the account has already been booked out. Really irritating. Not good practice by Zoom

Newcomer
December 3, 2024

This is extremely frustrating! Teams may be the answer. Is there not a developer in Zoom that has the capacity to fix the issue of not being able to see all of your upcoming meetings?