Zoom Crashing

[DebbieM1]

I have a Windows 10 desktop pc. I've had zoom for 2 or 3 years now, but just in the last 2 months the app and the web have been crashing. It happens sometimes, all the time and then not. I just cleaned up zoom from my desktop and reinstalled the app with the newest update. I tried a zoom meeting and it crashed just as we were getting started. It immediately connected again and then the rest of the hour was fine. I do not have Power Toys app. I've been using Skype now, but I have paid for a Pro plan and have lost money with my students because of this issue with zoom until I started using Skype. Everything on my computer works fine except zoom crashing.