Zoom Crashing Unexpectedly When Sharing Screen | Community
Skip to main content
Newcomer
February 23, 2022
Question

Zoom Crashing Unexpectedly When Sharing Screen

  • February 23, 2022
  • 28 replies
  • 0 views

Hello, 

 

Every time I share my screen other participants cannot see my screen, despite it showing up as shared on mine. As well, shortly after I screen I keep getting a notification that "Zoom has quit unexpectedly". I have tried restarting Zoom, exiting and rejoining, etc. Please help!

    28 replies

    Newcomer
    March 4, 2022

    I am having a very similar problem 🙄 its very frustrating.

     

    Newcomer
    March 17, 2022

    I'm also facing same issue. Zoom App crashes continuously when i share my screen with Multiple participant. Kindly provide the fix at the earliest.

     

    Thanks.

    Newcomer
    March 23, 2022

    Same here, as soon as I start sharing, my pc starts slowing down significantly, and the zoom crashes

    Partner
    April 20, 2022

    I see the same behavior and have reported the problem in the crash dialog multiple times - no responses.  

    Newcomer
    April 27, 2022

    Same here.  Crash when trying to shared.  I am on a PC. Tried reinstalling.  problem persists.

    Newcomer
    May 27, 2022

    Same

    Newcomer
    August 4, 2022

    Same here, I'm running Win 11 now and this didn't happen with my old PC and Win 10. I just had Zoom update and just started the other day. 

    Newcomer
    February 4, 2023

    I had no problems sharing my screen in Windows 10. Now that I have started using a windows 10 computer Screen share in Z oom crashes all the time

    Newcomer
    August 25, 2022

    I am having the same issue.  When I am running a meeting or giving a presentation in the past month or so and I share screen, my Zoom crashes.  Please share the fix ASAP.  I run a lot of meetings! 

    Newcomer
    October 13, 2022

    Same here, and stable across all new versions. Sometimes, it works for a short time after rebooting. Does not happen when using Zoom in Browser, only with the Windows 11 app.

    Newcomer
    October 17, 2022

    This seems to be a common and frequent issue and I have not seen anything from zoom to solve. However, the best I have learned is start by uninstalling the zoom app/desktop app. and restart and install the latest version. That fixed mine.

     

    Secondly, check your memory and CPU usage when this happens. Open the task manager, start zoom, and then try to share and see what your percentage of use is when it crashes. It is common when you have very high cpu or memory percent usage it crashes zoom sharing and or is sluggish. 

    Newcomer
    November 30, 2022

    I am using Windows 11 (11H2) with the current version Zoom (5.12.9) and and also experience crashing when trying to share my screen in meetings. CPU (intel 13900KF) and memory (64GB) should not be an issue, so am wondering if there is some security setting conflict or something. I use McAfee Internet Security. I have uninstalled and re-installed Zoom with no success.

    I find that I can start a meeting and share my screen ok when no other users are connected. When hosting a meeting with others, I can share my screen but after several seconds it crashes the shared screen.

    Any thoughts on possible solutions are welcome.