cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Zoom Crashing Immediately on Windows 11, but video and audio still working

WaltM
Newcomer
Newcomer

‎2024-08-22 03:16 PM

Hi,

 

I'm on Windows 11 with the Zoom app. My computer specs are: Intel 13600KF, RX6800XT, 32GB RAM, 2TB SSD, connecting to the internet wirelessly. I start a Zoom meeting, and if I click on any of the options (Chat, Participants, etc) the window gets opaque and if I click again it will crash the window, after which it will restart and put me back in the meeting. If I don't click again, I can still see my video live and hear everyone in the call- but I cannot do anything or the app will crash. Even if I try to just start the meeting and move the window on my monitor, it will also crash. I don't get any error codes, the window just quits and reopens itself back into the meeting. Thanks for any help.

Topics:
0 Likes
0 REPLIES 0