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Zoom Cloud Recording

Maida
Newcomer
Newcomer

Hi,

 

I recorded a meeting from iPad on cloud. The recording is not showing up in my zoom portal and I have not received the recording. Could someone help with this?

1 REPLY 1

Mathi
Contributor I
Contributor I

@Maida , Default, It will store in the host/organizer account for cloud recording. if you are not an organizer then with organizer account.

If you are the organizer, Still not showing under your account raise a ticket with the Zoom support team to recover your recording file.