Zoom Client (Version: 5.15.3 (20121)) no longer shows all my arranged meetings | Community
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R
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RichardW6
Newcomer
July 11, 2023
Question

Zoom Client (Version: 5.15.3 (20121)) no longer shows all my arranged meetings

  • July 11, 2023
  • 20 replies
  • 1 view

I updated my MacOS zoom yesterday 10 July and used it as usual yesterday. This afternoon, I launched the client and all my already existing, repeating meetings no longer appear. Instead I see the four icons for 'New Meeting', 'Join', 'Schedule', and 'Share Screen'. If I login to my account on the website, I can see all my meetings listed there and can start a meeting and am then asked if I want to launch the client. If I do, the client launches with the meeting open.

 

What has happened, overnight and when my M1 MacBook Pro has been turned off?

Thank you for any thoughts and solutions.

    20 replies

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    B
    Newcomer
    benbjones
    Newcomer
    July 11, 2023

    I was having the same problem today even before I updated the client. I was able to see all my recurring meetings when I logged in to the website. Then I updated my client app, and I discovered that there is a new tiny gray text on the right side of the app that says "anytime meetings >".  If I click on that I see all my recurring meetings.  I don't know if that link was there before I updated the app. I don't know if there is a link for non-recurring scheduled meetings, because I don't have any.

      T
      Newcomer
      Tioma
      Newcomer
      July 12, 2023

      Thank you! that worked for me as well. Whew! But what a nuisance!!

      K
      Newcomer
      KCNC
      Newcomer
      July 11, 2023

      I guess it wasn't thoroughly tested before it was released...

      J
      Newcomer
      jb15
      Newcomer
      July 11, 2023

      I am having the same problem.  I've tried  uninstall/re-install, update Zoom and OS, and restarting the computer.  I have a Basic subscription, so no access to tech support (spent 20 minutes on the phone to find that out), and the Chatbot is worthless.  At least I can still access the recurring meetings through the website, but what a pain!  Hope they'll fix it soon.

       

      E
      Newcomer
      ESconfused
      Newcomer
      July 11, 2023

      I just updated zoom (went in through the zoom app, clicked on my little ES top right hand side button, clicked on checking updates, installed update, little grey box showed up on the right hand side - click on it and it will open up the alphabetical list.  - phew it worked on my end. good luck everyone

        D
        Newcomer
        danafromwi
        Newcomer
        July 11, 2023

        Same.

        D
        Newcomer
        danafromwi
        Newcomer
        July 11, 2023

        I was as angry as you. Been hunting around for hours trying to figure it out...and I finally did. In the side panel there is a little gray "Anytime Meetings" with a drop-down arrow. Click on that and the list is below, very small. 

          J
          Newcomer
          jb15
          Newcomer
          July 11, 2023

          That did it, but I had to minimize the side panel first.  Then the "anytime meetings" thing appeared, but it wasn't there until I did that.

            A
            Newcomer
            Asterion
            Newcomer
            July 12, 2023

            Zoom does not appear to employ any trained designers (i.e. qualified designers or design managers) merely 'coders'. These coders are complete neophiles, addicted to constantly fiddling and changing the interface, the purpose being to keep themselves entertained rather than support the paying customer. Interface elements shift, change, or disappear entirely at a whim. Coders have little time for customer satisfaction, lacking basic empathy and demonstrating disdain (if not contempt) for the normal user that is, you know, just trying to USE the app for the purpose they purchased it. Stability and usability come a distant third and fourth to 'neat' bells and whistles.

            I brace myself every time I open Zoom, and receive regular moans and complaints from my team. One day, perhaps, a truly human-centred alternative will emerge. But that would require a level of design leadership and vision that is entirely lacking from Zoom. So we remain captive to the random whims and fancies of the coders...

              N
              Newcomer
              ncs_87
              Newcomer
              July 12, 2023

              I am a therapist and I rely on the recurring meeting function!!! What a surprise when I log into zoom today to connect with my client and I discover this BS!!!!!!!!! 5 minutes late for my session!!! FIX IT NOW!!!!!!!!!!!!!!!!!!!!!!!

                D
                Newcomer
                danafromwi
                Newcomer
                July 12, 2023

                It's fixed, see my response above. And I'm also a therapist, so I feel your frustration. Make sure you re-update to ensure you have 5.15.3, then relaunch and look in the sidebar for a TINY gray "Anytime Meetings" with a dropdown. Worst case, you can also access them via zoom browser, if you ever run into this again.

                  G
                  Newcomer
                  GC4C
                  Newcomer
                  July 12, 2023

                  I'm a therapist too and totally feel this with you all!  Thanks for mentioning the update and where to find the Recurring Meetings.  That worked for me too.  Phew!  I miss the old arrangement though. :<  Thanks, all!

                   

                  I
                  Newcomer
                  ifriend
                  Newcomer
                  July 12, 2023

                  I installed update 5.15.3 (18551) and now see the recurring meetings. Different format but they are there.

                   

                    L
                    Newcomer
                    LilianQY_24
                    Newcomer
                    July 12, 2023

                    Thank you so much! I just did this. But honestly Zoom should warn us about updates if they're not automatic. At least an email to let us know what to do. Especially because we're paying for a service. 

                      G
                      Newcomer
                      GC4C
                      Newcomer
                      July 12, 2023

                      Yes, agreed!  Such a big change impacts our businesses and is NOT okay. :<  A heads up would be gracious, along with guidance on the workaround.  Peace, all!

                      H
                      Newcomer
                      HenkSmit
                      Newcomer
                      July 12, 2023

                      Thank you all for the explanation - I've seen a vague reference to the grey text before but just didn't see it!  NOw realise all is (and probably was) well.  Fully agree this is not a positive step forwards for a user-friendly interface.

                      Like many others, also I am a therapist and rely on recurring meetings - it is all i've got!

                      I ended up being 20 minutes late for my meeting.  Will still ring Zoom to complain though.

                      M
                      Newcomer
                      MGRO
                      Newcomer
                      July 12, 2023

                      dude, it's been over 16H since the crucial problem happened and there's still no hotfix being rolled. WTF are you doing zoom?

                       

                      I cannot even see ANY meeting I have planned in my desktop client. 

                      P.S. I don't even see any "Anytime Meeting" mentioned below.

                       

                      H
                      Newcomer
                      HenkSmit
                      Newcomer
                      July 12, 2023

                      Wow - MGRO - that is bad...  I just logged an angry support ticket with Zoom.  I suggest you do the same using your screenshot.  Still, uninstalling, re-starting device, then re-installing might bring the relevant little grey box up, I think it did for me (but I'm not sure).  Best of luck.

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