Zoom Client Doesn't Start

[winterreisende]

Since the latest update (6.2.3 (2056)) on 2 October, I have been unable to start the Zoom desktop client (no screen that displays any error code; it just doesn't start); I am using the browser client in the meanwhile. I use Manjaro Linux (an Arch variant).

[davidburnerr]

Hi winterreisende! Have you tried restarting your computer after the update? Sometimes a simple reboot can clear up glitches. Also, is the Zoom package in your Manjaro system up-to-date? An outdated package might be causing the issue.

[winterreisende]

I have indeed tried rebooting; I installed the update on the 2nd, and only used it today, and I rebooted upon use to make sure it wasn't an issue of that manner. I uninstalled and reinstalled the package, to no avail: it is version 6.2.3-1 (2056), as available here: https://aur.archlinux.org/packages/zoom

[MGSR]

Hello @winterreisende,

Welcome to the Zoom Community!

Can you try reinstalling Zoom and follow the instructions here. 

Please let us know if you need further assistance.

[winterreisende]

When I try to install the package through the website's download center, I find that it has 'pulseaudio-alsa' as a dependency. This is not the case, and has not been the case, for the AUR package, and it has always run well before. I use pipewire, and I am hesitant about messing up this configuration (as would be the case if I were to install pulseaudio-alsa) for this purpose.

[bashprompt]

The same update (6.2.3 (2056)) will not start in an Arch variant (EndeavourOS) or in OpenSUSE Tumbleweed. No messages when started from terminal  using ZoomLauncher. But, when starting "zoom" on OpenSUSE I see:

:~$ zoom
ZoomLauncher started.
Zoom path is: /opt/zoom
cmd line:
Start subprocess: /opt/zoom/zoom sucessfully, process pid: 4833
Class App Lib Possible Culprit Flags
resip::Connection 656 656
resip::Data 36 36
resip::DnsResult 1080 1080
resip::Headers 1 1
resip::MsgHeaderScanner 40 40
resip::SipMessage 5224 5224
resip::TransportSelector 896 896
resip::Tuple 128 128
resip::UdpTransport 1144 1144
resip::GenericIPAddress 28 28

zoom started.
Client: Breakpad is using Single Client Mode! client fd = -1
loadZoomWebviewHostProcess newPath is /opt/zoom/ZoomWebviewHost
loadZoomWebviewHostProcess libpath is /opt/zoom/Qt/lib:/opt/zoom/cef:/opt/zoom
Start subprocess: /opt/zoom/ZoomWebviewHost sucessfully, process pid: 4843
Interface: ipv4 enp2s0, IP Address: 192.168.1.89
[4843:4843]ZoomCollabHost started,isSupportCef=1
[4843:4843]CefInitialize init --
[4855:4855]ZoomCollabHost started,isSupportCef=1
qt.scenegraph.general: threaded render loop
qt.scenegraph.general: Using sg animation driver
qt.scenegraph.general: Animation Driver: using vsync: 16.68 ms
[1:1]ZoomCollabHost started,isSupportCef=1
MESA-INTEL: warning: Haswell Vulkan support is incomplete
[4843:4905]webviewHostIpcChannel:onChannelConnected
webviewClientIpcChannel:onChannelConnected
[4889:4889]ZoomCollabHost started,isSupportCef=1
failed to open /usr/lib64/dri/hybrid_drv_video.so
Not using hybrid_drv_video.so
QQmlEngine::setContextForObject(): Object already has a QQmlContext
QQmlEngine::setContextForObject(): Object already has a QQmlContext
QQmlEngine::setContextForObject(): Object already has a QQmlContext
[1007/130309.000873:ERROR:nss_util.cc(345)] After loading Root Certs, loaded==false: NSS error code: -8018
[CZPClientLogMgr::LogClientEnvironment] [MacAddr: 44:8A:5B:24:FC:3E][client: Linux][OS: openSUSE Tumbleweed x64][Hardware: CPU Core:2 Frenquency:3.5 G Memory size:3791MB CPU Brand:Intel(R) Core(TM) i3-4330 CPU @ 3.50GHz GPU Brand:][Req ID: ]
Linux Client Version is 6.2.3 (2056)
QSG_RENDER_LOOP is
XDG_CURRENT_DESKTOP = Hyprland; GDMSESSION = ; XDG_SESSION_TYPE = wayland
*** stack smashing detected ***: terminated