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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Zoom Basic pop up on calendar invites

NPLAak
Newcomer
Newcomer

NPLAak_0-1675448544399.png I have a licensed account - why is this popping up now? This started a few weeks ago. 

 

3 REPLIES 3

sachinzoom
Community Champion | Employee
Community Champion | Employee

Hello,

 

Please ensure you have the license assigned to you.

Please refer to this support article for how to assign a license.

https://support.zoom.us/hc/ja/articles/115004976063

 

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

NPLAak
Newcomer
Newcomer

I am logged in and the license is assigned to my email. I am also able to have 1-hour zoom calls with 50-70 people with no problem, but the pop-up keeps occurring. 

sachinzoom
Community Champion | Employee
Community Champion | Employee

Hi,

 

Can you reinstall your outlook plugin ?

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.