cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Zoom Account downgrade

vajeendra
Newcomer
Newcomer

‎2023-08-10 07:04 PM

My current plan is Pro and i've requested to downgrade to ZOOM ONE BASIC PLUS , unfortunately none of the packages are active in my account now and meetings have been reduced to 40mnts .

 

I never expected this type of mismanaged situation from zoom which leads me to switch to an other solutions available .

Topics:
0 Likes
1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-08-17 01:38 PM

Hi @vajeendra welcome to the community! Have you assigned the license from User Management -> Users, within the web portal?  You can assign available licenses from there to users on the account. 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
0 Likes