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V
Newcomer
vajeendra
Newcomer
August 11, 2023
Question

Zoom Account downgrade

  • August 11, 2023
  • 1 reply
  • 0 views

My current plan is Pro and i've requested to downgrade to ZOOM ONE BASIC PLUS , unfortunately none of the packages are active in my account now and meetings have been reduced to 40mnts .

 

I never expected this type of mismanaged situation from zoom which leads me to switch to an other solutions available .

1 reply

R
Community Manager
rn-zm
Community Manager
August 17, 2023

Hi @vajeendra welcome to the community! Have you assigned the license from User Management -> Users, within the web portal?  You can assign available licenses from there to users on the account. 

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